Ticket Open from Achievement Unlocked by The Faithful Sidekicks

Click it down two more rows

(chant line)
Ticket open
Ticket close

Enter blocks of faulty prose

Here’s how we troubleshoot
“Please shutdown and then reboot”

(Chorus)
Ticket open
Take the case
One more step
In an endless race
But if the metrics
Don’t keep pace
You’ll find another
Working place

"Needs to change the desktop sound"
Time to send the new guy round

“It always used to work before”
The tape fell off the printer door

CHORUS

Time to find
the day’s excuse
"Solar flares
make cables loose"

User needs an “ANY” key
Mark it error ID-Ten-T

CHORUS

Tickets clogging up the queue
Assign them all to level two

Now the caller’s getting mad
Oops I think the line went bad

Ticket open
Take the case
One more step
In an endless race
But if the metrics
Don’t keep pace
You’ll find another
Working place

Ticket open
Take the case
One more step
In an endless race
There's one good thing
though it is small
You're not the schmuck
who's stuck on call

• Comedy
• HelpDesk
• IT
• alt-folk
• comedy songs
• filk
• geek rock
• sea shanty
• Oregon City